Careers
Care Coordinator
Disability & Aged Care
Full-time Role Available
Campbelltown, NSW
Join Our Team – Care Coordinator (NDIS & Aged Care)
Are you an organised, compassionate professional who enjoys building relationships and making a real difference?
El Pinoy Care Services is looking for a full-time Care Coordinator to join our Head Office team in Campbelltown, supporting both NDIS and Aged Care clients.
We are a family-run organisation that values empathy, respect, and cultural understanding. Join our supportive team and play an important role in ensuring our clients receive exceptional, person-centred care while building a rewarding career with clear progression into a Care Manager position.
A Day in the Life:
As a Care Coordinator, you will:
Manage a portfolio of NDIS and Aged Care clients.
Coordinate services to ensure clients receive high-quality, person-centred support.
Build strong relationships with clients, families, support workers and external stakeholders.
Conduct regular client welfare checks and maintain ongoing communication.
Assist with client onboarding, service reviews and care planning.
Work closely with the rostering team to ensure services are delivered effectively.
Maintain accurate client records, case notes and compliance documentation.
Escalate complex matters to the Care Manager / Team Leader where required.
Contribute to continuous improvements in client service delivery.
Selection Criteria
Qualifications & Experience
Previous experience in Care Coordination, Care Management, Case Management or a similar role within the NDIS, Aged Care or Community Services sector is highly regarded.
Certificate III or IV in Individual Support, Community Services, Disability, Ageing or a related qualification is desirable.
Current NDIS Worker Screening Check (or willingness to obtain).
Current National Police Check.
Current driver's licence and access to a reliable vehicle.
Proficient computer skills, including Microsoft Office and client management systems.
Skills & Attributes
Excellent verbal and written communication skills.
Strong organisational and time management abilities.
Ability to manage competing priorities in a fast-paced environment.
Professional, empathetic and client-focused approach.
Strong problem-solving and relationship-building skills.
Ability to work independently while contributing positively to a team environment.
Native-level English communication skills are essential.
Filipino language skills are highly regarded due to the cultural diversity of our clients and workforce.
Career Development
This position has been created as a genuine pathway into Care Management.
You will receive ongoing mentoring and support from our experienced leadership team while developing the skills and knowledge required to progress into a Care Manager role as the organisation continues to grow.
Commitment to Organisational Values
Alignment with El Pinoy Care Services' mission to deliver quality, compassionate care.
Commitment to person-centred service delivery.
Professionalism, integrity and accountability.
Dedication to continuous learning and professional development.
How to Apply
Download the application form and submit it via our online portal below.
An updated CV and completed application form must be submitted together.
Only shortlisted applicants will be contacted.
